The museum opened his doors at the end of April 2015 in the headquarters of the customs and excise administration. On 5 floors, the history of the administration and the actual working area of Luxembourg customs is explained to the visitors. In relation with the services and divisions working on each floor, the exhibition shows pictures, artefacts and uniforms dedicated to the different services.
The visit begins with the showing of a film about the history of the Luxembourg customs administration, than a map with all the old customs houses together with photos of these can be seen. After this part of the museum, visitors take the elevator to the 4th floor to begin the visit anddescend slowly floor after floor to see such items like a statue of St. Mathew, holy patron of the customs officers, the old and the new customs flag, a distillery, drugs enforcement, excise, customs documents, weapons and finally at the end a bicycle and a motorbike followed by an interactive screen with a quiz.
As the exhibition is located in the building of the headquarters and officers working here all the day, visits are organized on appointment and mostly after 5 o’clock or an Saturday. The guided visit takes about an hour and can also be done by disabled persons as there are no steps during the tour. The museum is located outside of the center of Luxembourg-city, but can be reached by public transport, a bus stop is located in front of the building.